Return and Refund Policy

Thank you for shopping at cozymod. We want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we are here to help with our straightforward return and refund guidelines.

1. Return Window

You have 30 calendar days from the date of delivery to request a return for your eligible items. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

2. Non-Returnable Items

Certain types of items cannot be returned, including:

• Gift cards
• Downloadable software or digital products
• Personalized or custom-made items
• Items marked as final sale or clearance

3. Refunds

Once we receive and inspect your returned item, we will send you an email notification confirming receipt. We will also notify you of the approval or rejection of your refund.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of business days (typically 5 to 7 business days).

4. Late or Missing Refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company or bank, as it may take some time before your refund is officially posted. If you have done all of this and still have not received your refund, please contact us at support@cozymod.shop.

5. Shipping Costs for Returns

You will be responsible for paying for your own shipping costs for returning your item unless the item arrived damaged, defective, or incorrect. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund where applicable.

6. Contact Us

If you have any questions regarding returns, refunds, or need assistance initiating a return, please contact cozymod customer support: